Refund Policy

We have a 15-day exchange policy, which means you have 15 days after receiving your item to request an exchange.  We do not offer refunds.   

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at yos@yourownstyles.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at yos@yourownstyles.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be exchanged, like custom products (such as special orders or personalized items).  Please get in touch with us if you have questions or concerns about your specific item.  

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
We will notify you once we’ve received and inspected your return, and let you know if the exchange was approved.